Our team prides in providing exceptional customer service and recovery rates in the debt collections industry.
We use the best software in the industry to deliver results. Our selected software uses AI features to monitor voice and speech analytics that are then used to improve our communications and negotiations processes.
We bridge the negative perception between our clients and their customers by understanding that we are law abiding citizens, and credit deafult is often the result of hardship. We thus collect with a non judgemental attitude and ensure top quality care when dealing with defaulters.
Our team has negotiations, customer care, and management experience of 10 years in the banking and retail industry. We understand customers through effective negotiation, empathy and care while collecting debt so as to enhance customer retention.